Privacy Policy

Houston Service Connect ("we", "us", or "our") operates houstonserviceconnect.com, a lead-generation platform that connects homeowners with independent local home service professionals. This Privacy Policy explains how we collect, use, and protect information you provide through our website.

Information We Collect

When you submit a service request, we collect your name, phone number, email address, ZIP code, city, the service you need, your description of the problem, and your preferred contact method and time. We may also collect referral data such as the page you came from and tracking parameters (UTM source, medium, campaign).

How We Use Your Information

• To connect you with local professionals who can provide the service you requested.
• To respond to your inquiries and provide support.
• To improve our website, services, and the quality of our connections.
• To analyze traffic and performance using analytics tools.

How We Share Your Information

We share the information you submit with independent local professionals so they can contact you about your service request. We do not sell your personal information. We may share information when required by law or to protect our rights.

Your Consent

By submitting a request, you consent to be contacted by Houston Service Connect and independent local professionals by phone, email, and (if enabled in the future) text message regarding your request. See our Lead Submission Consent for details.

Data Security

We take reasonable measures to protect your information, including restricting administrative access and securing lead records. However, no method of transmission or storage is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. You can also choose not to provide certain information, though that may limit our ability to connect you with a professional.

Contact Us

If you have questions about this Privacy Policy, please contact us through our Contact page.